PMI Risk Management Professional Practice Exam

What skill may a project manager need to exercise to attract the attention of a distracted stakeholder during an opportunity?

1. The 5Cs

2. Conflict management

3. Risk management

4. Influencing

The correct answer is: Influencing

In the context of attracting the attention of a distracted stakeholder, the skill of influencing is crucial. This involves the ability to engage, persuade, and motivate stakeholders to recognize the value and importance of an opportunity. An effective project manager must be able to communicate compellingly, ensuring that stakeholders understand the potential benefits and impacts of the opportunity at hand. Influencing encompasses various techniques such as building rapport, effectively presenting information, and addressing stakeholders' concerns. It’s particularly important when trying to capture the interest of those who may not initially see the relevance of a new opportunity to their goals or interests. By leveraging influencing skills, a project manager can re-engage stakeholders, encourage participation, and foster collaboration to optimize project outcomes. While other skills like conflict management and risk management are valuable in their own right, they do not directly apply to the immediate need for capturing attention and gaining buy-in from distracted stakeholders. The 5Cs, although relevant in broader communication contexts, do not specifically address the urgency and tactics needed to influence stakeholder attention in a moment of distraction.